Return Policy and Return Form

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email admin@HolySpiritEncounter.org to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Holy Spirit Encounter
Returns Tracking #
45 Howard St.
Kingston, GA 30145
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items except exchanges are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Download Sample Return Form

 

 

“Enlarge the place of your tent; Stretch out the curtains of your dwellings, spare not; Lengthen your cords and strengthen your pegs. For you will spread abroad to the right and to the left. And your descendants will possess nations and will resettle the desolate cities."

~Isaiah 54:2-3